Find answers to the most common questions about Relax Live Stream
Account setup and first steps
Broadcasting and content creation
Earning money and virtual gifts
Profile and privacy settings
Security and community guidelines
Troubleshooting and bugs
Creating an account is simple! Download the Relax app from the App Store or Google Play, then sign up using your email, phone number, or social media accounts like Google or Facebook. You'll need to verify your email or phone number to activate your account.
After creating your account, tap on your profile picture to edit your profile. Add a clear photo, write an engaging bio, and include links to your other social media accounts. A complete profile helps others discover and connect with you.
Tap the "Go Live" button on the home screen, add a catchy title and description, choose your privacy settings, and tap "Start Streaming". Make sure you have good lighting and a stable internet connection for the best experience.
Use the Discover tab to explore trending content, browse by categories, or search for specific topics. You can also follow hashtags and join communities that match your interests to see more relevant content in your feed.
All you need is a smartphone with a good camera and stable internet connection (5+ Mbps upload speed recommended). For better quality, consider good lighting, a phone stand or tripod, and external microphone.
We recommend using our built-in music library with licensed tracks, or royalty-free music. Copyrighted music may result in muted audio or content removal. Original music and covers are generally allowed.
Use good lighting (natural light works great), ensure stable internet, hold your phone steady or use a tripod, engage with your audience, and stream consistently. Check our Creator Hub for detailed tips.
Virtual gifts are digital items viewers can send during live streams. Viewers purchase Relax Coins with real money, then send gifts using these coins. Creators receive 85% of the gift value as earnings.
To join our Creator Fund, you need: 1,000+ followers, 10,000+ video views in the last 30 days, compliance with community guidelines, and be 18+ years old. Virtual gifts can be received immediately after account creation.
Go to Settings > Earnings > Withdraw. You can withdraw to your bank account, PayPal, or digital wallet. Minimum withdrawal is $10, and payments are processed within 3-5 business days.
Verification is available for notable public figures, celebrities, brands, and creators with significant followings. Apply through Settings > Account > Request Verification. We review based on authenticity, notability, and profile completeness.
Go to Settings > Notifications to customize what alerts you receive. You can control notifications for new followers, comments, gifts, live streams, and more. You can also set quiet hours.
Go to Settings > Account > Delete Account. This action is permanent and cannot be undone. All your content, followers, and earnings will be lost. Consider deactivating temporarily instead.
Tap the three dots menu on any stream or post, select "Report", choose the reason, and submit. Our moderation team reviews all reports within 24 hours and takes appropriate action.
Go to the user's profile, tap the three dots menu, and select "Block User". Blocked users cannot see your content, send you messages, or interact with your streams.
Go to Settings > Security > Two-Factor Authentication. You can use SMS or an authenticator app like Google Authenticator. This adds an extra layer of security to your account.
Relax supports iOS 12.0+ and Android 7.0+. We recommend the latest OS versions for best performance. The app works on phones and tablets with optimized interfaces for different screen sizes.
Check your internet connection (5+ Mbps upload recommended), close other apps using bandwidth, move closer to your WiFi router, or switch to mobile data if WiFi is unstable.
Try resetting your password first. If that doesn't work, contact support immediately with your username and email. Provide proof of account ownership. Enable two-factor authentication once recovered.
Our support team is here to help you 24/7